Delete your account
You can delete your OnKnights Tactics online account at any time, in the app or on the web. Deletion is permanent and takes effect at once.
In the app (iOS or Android)
- Open OnKnights Tactics.
- If you are not signed in, tap Online Duel and sign in.
- On the home screen, tap your name at the top to open Account.
- Tap Delete account.
- Enter your password and tap Delete forever.
On the web
- Go to onknights.com/account.
- Sign in with your username and password.
- Tap Delete account, enter your password and tap Delete forever.
By email
If you cannot sign in, email eray@better-i18n.com with the subject "Delete account" and your username. We can ask you to prove that the account is yours. We delete the account within 30 days and tell you when it is done.
What is deleted
- your username and account,
- your password hash and all sessions (with their IP address and user agent),
- your rating, level, XP and duel record,
- your campaign progress,
- your match history,
- your push tokens,
- the invites you created. If someone invited you, the link between your accounts is removed. Players who used your invites keep their online access, with no link to your account.
After deletion, the username is free and someone else can register it.
What stays
- Other players' match history: a player you dueled still sees the duel and its result in their own history, but your username is replaced by "Deleted player".
- Recovery copies: our host's database recovery history can contain your data for up to 30 days. Short-lived technical logs are removed within a few days.
- Usage data: usage events with your account id stay in the usage data store until they are deleted automatically after 3 months.
- Beta sign-up: a beta sign-up is not linked to your account. To delete it, email us.
- Your device: the offline profile (knight name, settings, campaign progress, offline XP) stays on your device: deleting the account does not erase it. To remove it, uninstall the app or clear the site data of onknights.com in your browser. Settings > Reset progress erases only your progress.
Deleting the app does not delete your online account. Use the steps above.
See the Privacy Policy for all the data the game keeps.